Augmented reality (AR) in the workplace has made significant inroads and the awareness (followed by demand) is growing. There is a growing community of AR developers sprouting up to feed this market. Naturally, there will be winners and losers in the quest to capture market share and/or getting acquired by a major technology provider. A key differentiator among AR developers could be the ability to successfully incorporate AR into the workflow of a typical worker, taking AR beyond an interesting visualization technology. To do this, the developer needs to also be conversant in other areas. Expertise in message standards and methods to verify eligibility to perform a task are critical to developing a credible and relevant AR workflow solution. This presentation will explore these issues and present some of what is being done in the utility industry in incorporating AR into field crew workflows.