RTM - Design for Service

Design for service is critical to making the focus on service work at Rolls-Royce. This article describes the company’s Advanced Services Transformation Roadmap, which ensures that services are considered at every step of the engine design process. As a result, Rolls-Royce has seen ananticipated disruptions in engine availability fall and customer satisfaction rise.

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Volume 60, Issue 4, July-August 2017
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