The most innovative technology project teams are not traditional hierarchies with an autocratic leader and docile followers. Rather, they are more like heterarchies where leadership shifts according to who has the relevant knowledge at a particular point in the cycle of creation. But until all technical professionals become skilled at getting their ideas across and enhancing or criticizing the ideas of others without causing friction, even heterarchies will need leaders who infuse a can-do spirit of initiative and collaboration.
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Volume 51, Issue 6, November-December 2008
The Human Side