Digital Futures 2021 Schedule

Monday, October 11, 2021


11am-11:10am EDT

TIM Talk

11:10am-12:00pm EDT

Opening Keynote: Youngjin Yoo, Creator of the Digital First framework and Elizabeth M. and William C. Treuhaft Professorship in Entrepreneurship, Faculty Director, D&I Initiatives, Professor, Design & Innovation, Case Western Reserve University

12pm- 12:30pm EDT

Youngjin Yoo Q&A and Networking

Join Youngjin Yoo and fellow attendees for for a dedicated session for Q&A and offline discussion.

12:30pm-1:00pm EDT

Break

1pm-2:30pm EDT

Workshop: Data Analytics Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for data analytics. Here is a preview of the opening discussion: A mature digital-first firm would effectively use real-time predictive analytics and KPI dashboards at a granular user-level in order to generate insights on users’ latent needs. Such insights are shared and used among all units to generate new digital offerings that create dynamic and hyper-personalized recurring user engagement. This is in contrast with the traditional firms that use tools like OLTP and OLAP which provide historical analysis at a coarse market-level report.

Academic facilitator: Joe Nandhakumar, Professor of Information Systems, Warwick Business School, University of Warwick

Industry viewpoint: Nitin Manoharan, Director, Global Head Enterprise Architecture & Technology Innovation, Philip Morris International

Workshop: Digital Talent Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital talent. Here is a preview of the opening discussion: A mature digital-first firm has well-established career paths dedicated to digital capabilities. Unlike traditional firms where all digital-related skills are primarily limited in traditional IT career paths, mature digital-first firms would have company-wide digital-related career paths including hiring, training and professional development.

Academic facilitator: Robert Gregory, Associate Professor of Business Technology at University of Miami Herbert Business School

Industry Viewpoint: Jerry Grunewald, Vice President of Operations, INVISTA

Workshop: Agile Process Improvement Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for agile process improvement. Here is a preview of the opening discussion: A mature digital-first firm has a well-established firm-wide DevOps practice that enables them to have continuous improvements of its offerings and processes. This is in contrast to traditional firms that rely on a traditional system development life cycle model to design, develop, test, and implement a system to improve processes. As a firm matures, they will begin to adopt agile practices and service-oriented architecture. A fully mature digital-first firm can deliver constant improvements on its offerings through DevOps method.

Academic Facilitator: Johann Kranz, University of Munich

2:30 – 3:00pm EDT

Break

3pm-4pm EDT

IRI/RTI Innovation Advisors Digital Transformation Case Study Panel

This panel will revisit the six case studies conducted by IRI and RTI Innovation Advisors to discuss lessons learned from the six diverse companies profiled (Michelin, BASF, USG, Brunswick, Novozymes, and DuPont). The panel will also provide updates on developments since their case studies were published.

Panelists: Sam Immordino, Director, Construction Software & Services, North American Center of Excellence, USG; Bernardo Tiburcio, Global Digital Innovation Leader, DuPont; Mads Torry Smith, Head of Digitalization, Application Research, Novozymes; Jeff Cope, Director, Strategy & Innovation, RTI Innovation Advisors; Tom Culver, Senior Innovation Advisor, RTI Innovation Advisors (moderator)

Tuesday, October 12, 2021


11am-11:10am EDT

TIM Talk: Matthew Clark, Sr. Director Scientific Services, Elsevier

Information: The foundation of digital transformation

Knowledge Graphs for Innovation

Elsevier’s data scientists have been creating knowledge graphs to aid digital transformations.  This includes extraction of information from published sources, normalizing, and “connecting the dots” to create innovations that combine known elements in novel ways.  Knowledge graphs from text mining and chemical processes will be demonstrated.

11:10am-12:00pm EDT

Keynote: Sheri Smithey, Vice President, Global R&D Network Head, Nestlé Purina PetCare

12pm- 12:30pm EDT

Sheri Smithey Q&A and Networking

Join Sheri Smithey and fellow attendees for for a dedicated session for Q&A and offline discussion.

12:30pm-1:00pm EDT

Break

1pm-2:30pm EDT

Workshop: Digital Offerings Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital offerings. Here is a preview of the opening discussion: A mature digital-first firm has product/service offerings that are primarily enabled by digital systems supported by physical and analogue assets that support the execution of digital-enabled value creation. This is in contrast with traditional firms that rely on physical and analog assets to create market offerings. As firms mature with digital capabilities, they begin to embed some digital sensing and control capabilities to enhance user experience with their physical offerings.

Academic facilitator: Youngjin Yoo, Professor, Case Western Reserve University

Workshop: Digital Infrastructure Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital infrastructure. Here is a preview of the opening discussion: A mature digital-first firm has a well-established cloud-based architecture and other advanced digital tools such as bots and mobile apps that are officially acknowledged, architected, and governed through a firm-wide infrastructure policy. Such a company-wide digital infrastructure offers not only agility, but also scale, reliability and security. This is in contrast to traditional firms that rely on on-premise IT infrastructure. Only centralized enterprise systems (such as ERP and CRM) are allowed. Other shadow systems and tools are not acknowledged and supported. As a firm matures, they begin to realize digital innovation requires cloud-based architecture and other advanced digital tools such as bots and mobile apps, that are explored locally without any coherent company-wide digital infrastructure governance policy. A fully mature digital-first firm has a company-wide digital infrastructure policy to support cloud-based architecture and other advanced digital tools.

Industry Viewpoint: James Hunt II, Corporate Digital Value Delivery Leader, DuPont

Workshop: Digital Innovation Practices Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital innovation practices. Here is a preview of the opening discussion: A mature digital first-firm focuses on customers as users, while a traditional firm focuses on customers as buyers. A mature digital-first firm has on-going, co-creative, and recurring engagement with customers-as-users with advanced digital tools such as platform and AI that enable them to build new business models. A “user” implies a close relationship with continuous engagement, monitoring and updating, whereas a “buyer” implies transactional product or service exchange. To identify latent needs of customers-as-users, digital-first firms tools such as rapid prototyping, persona, and user journey map throughout the firm.

Academic facilitator: Nicholas Berente, Viola D. Hank Associate Professor of IT, Analytics, and Operations, University of Notre Dame’s Mendoza College of Business

Industry Viewpoint: Sam Immordino, Director, Construction Software & Services, North American Center of Excellence, USG

2:30 – 3:00pm EDT

Break

3pm-4pm EDT

4pm – 5pm EDT

Technology Demo and Q&A: Ken Savin, Sr. Program Director, In Space Production, International Space Station US National Lab

ISS National Lab, In space production of materials for industry on the International Space Station

The International Space Station is a one-of-a-kind orbiting platform in low Earth orbit that is capable of enabling research and technology development not possible on Earth. Through its unique vantage point, and constant microgravity environment, the space station has supported thousands of research experiments over its more than 20 years orbiting our planet. One of the areas that has brought tremendous promise and intrigue is through in-space production applications, wherein the space station can drive the design of new or enhanced products that may be sold on Earth and facilitate the development of a robust and sustainable market in space. This session will focus on crystals for laser applications, Metal Organic Frameworks and chemical production for molecular capture (like CO2) and reaction catalysis as well as an example from pharma to show how one major US company used microgravity to impact economically significant industrial products.  I will end with a bigger analogy around what we are doing in space and compare to a past American experience.

Technology Demo and Q&A: Natalie Smolenski, Head of Business Development, Hyland Innovation

Blockchain in a Decentralizing World

What is blockchain technology, and how is it changing the movement of value and trust around the world? What does this mean for incumbent organizations like governments, corporations, and financial institutions? Join Natalie Smolenski, anthropologist and business development lead, to learn how the world is changing and how we can all adapt.

Wednesday, October 13, 2021


11am-11:10am EDT

TIM Talk: Manikandan Balasubramanian, Director of Marketing, Dolcera

Digital transformation: The siloed data-set essentials

A well organized wardrobe is anyone’s delight at home. Similarly, a well organized, searchable documents for your enterprise should be, isn’t it? However, with so many options for software and solutions, this has been elusive. 

The present day enterprise consists of a deluge of documents across various departments and teams. This presentation will showcase how the Dolcera ‘Enterprise Search’ platform will organize documents of any format and present a unique easy-to-use solution. 

11:10am-12:00pm EDT

Keynote: Linda Rae, General Manager, Power Generation and Oil & Gas, GE Digital

GE Digital & Lessons in Digital Transformation

GE was well into a century of industrial innovation when it launched its software business, GE Digital, in 2015. Since then, GE Digital has evolved in its focus and how it operates and delivers value to customers today. Learn about GE Digital’s transformation and how it’s using those lessons to help customers in their own digital transformation journeys.

12pm- 12:30pm EDT

Linda Rae Q&A and Networking

Join Linda Rae and fellow attendees for for a dedicated session for Q&A and offline discussion.

12:30pm-1:00pm EDT

Break

1pm-2:30pm EDT

Workshop: Digital Leadership and Governance Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital leadership and governance. Here is a preview of the opening discussion: A mature digital-first firm has a well-established company-wide governance structure that shows how different units in the organization coordinate their activities to execute firm-wide digital strategy. In a mature digital-first firm, all leaders have digital competency and a digital first mindset. This is a contrast to a traditional firm where only IT leaders are assumed to have digital competencies and provide digital leadership. As the firm digitally matures, the traditional firms establish a dedicated digital unit. However, in a fully mature digital-first firm, all business units are expected to be digital, with the dedicated digital unit playing highly specialized and focused roles, coordinating closely with traditional IT units and all other business units.

Academic facilitator: Robert Gregory, Associate Professor of Business Technology at University of Miami Herbert Business School

Industry viewpoint: Sherry Neubert, Vice President & CIO, The Goodyear Tire and Rubber Company

Workshop: Digital Growth Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital growth strategy. Here is a preview of the opening discussion: A mature digital-first firm seeks the future revenue growth by developing and executing a company-wide coherent digital strategy. Such a company-wide digital strategy often entails the development of its own digital platform ecosystem with clearly defined revenue models of digitally-enabled market offerings. This is in contrast to the traditional firms that rely entirely on physical products and traditional market entry to grow. As firms mature with digital capabilities, they start to provide digitally-enabled market offerings often without a clear avenue to generate revenues from them. A mature digital-first firm orchestrates all its functions with a clearly defined revenue model of its digital market offerings.

Academic facilitator: Nicholas Berente, Viola D. Hank Associate Professor of IT, Analytics, and Operations, University of Notre Dame’s Mendoza College of Business

Industry viewpoint: Pete Dulcamara, Chief Scientist & Technical Vice President, Kimberly-Clark

Workshop: Customer Engagement Maturity

Join this workshop to work with industry colleagues and an academic facilitator to determine what the five levels of maturity look like for digital customer engagement. Here is a preview of the opening discussion: A mature digital-first firm has a company-wide system of customer engagement that provides a coherent end-to-end fully digitized and personalized user and employee experience that is deeply integrated with the user’s lifestyle. This is in contrast to traditional firms that prioritized internal process efficiencies at the expense of user experiences. In traditional firms, customers and users have to navigate multiple disjointed systems and interfaces that produce fragmented user and employee experience with many workarounds. As a firm matures, it begins to deploy coherent end-to-end user and employee experience through dedicated digital channels that are not necessarily fully integrated with traditional channels. A fully mature digital-first firm would offer a seamless end-to-end multi-channel user and employee experience.

Academic facilitator: Youngjin Yoo, Professor, Case Western Reserve University

Industry Viewpoint: Kipum Lee, Managing Director, University Hospitals Ventures

Thursday, October 14, 2021


11am-11:10am EDT

TIM Talk

11:10am-12:00pm EDT

Keynote: Jill Marlowe, Digital Transformation Officer, NASA

Harnessing the power of digital advances to accelerate transforming NASA as it looks to the future

NASA has been transforming our understanding of the universe and our place in it for decades, all by pushing the frontiers of technology to create ever bolder missions.  As a technology-savvy agency, NASA is also eagerly embracing emerging digital advances to create breakthroughs not only for our missions but in the way we work. This creates both challenge and opportunity – with so many eager adopters, great progress is possible if people are aligned on the vision for change and solutions are integrated to work together. NASA has recently embarked on a new phase in its digital journey with the launch of its Enterprise Digital Transformation initiative to do just that: harness the power of digital advances to accelerate transforming NASA as it looks to the future.

12:00pm- 12:30pm EDT

Jill Marlowe Q&A and Networking

Join Jill Marlowe and fellow attendees for for a dedicated session for Q&A and offline discussion.

12:30pm- 1:00pm EDT

Break

1:00pm- 2:30pm EDT

Presentation of the draft Digital First Digital Transformation Maturity Model

Nicholas Berente, Viola D. Hank Associate Professor of IT, Analytics, and Operations, University of Notre Dame’s Mendoza College of Business.

Youngjin Yoo, Creator of the Digital First framework and Elizabeth M. and William C. Treuhaft Professorship in Entrepreneurship, Faculty Director, D&I Initiatives, Professor, Design & Innovation, Case Western Reserve University

2:30pm EDT

Break

3:00pm – 4:00pm EDT

IRI Town Hall

Sponsors

JobsOhio
Elsevier
Dolcera
ISSACS
CWRU Veale Institute
CWRU think[box]
LG Academy
Joe Mandato