Research - Accessing Internal Knowledge

2011 - 2013


Report Out


As baby boomers approach retirement age, companies experience an increasing need to capture the knowledge of seasoned staff members before they leave the workforce. This ROR investigated organizational practices that facilitate the exchange of knowledge with emphasis on tacit knowledge. Barriers to knowledge transfer were also identified and a matrix was developed indicating which practices are better for overcoming certain barriers. 


Terry Fetterhoff (Roche Diagnostics)
Natalie Schoch (Kellogg Company)
Steve Repinec (Colgate-Palmolive)
Subject Matter Experts
Rob McNamee(Temple University)