"2012 R&D Trends Forecast: Results from the Industrial Research Institute’s Annual Survey", article "Do You Need a New Product-Development Strategy? Aligning Process With Context" offer a framework for implementing multiple development processes tailored to different product-development contexts; aricle "Accessing Supplier Innovation By Being Their Preferred Customer" argues that achieving preferred customer status can give customer fi rms better access to suppliers’ innovation capabilities; "Facilitating Face-to-Face Communication in High-Tech Teams" shows how the physical design of a workspace can facilitate face-to-face communication and hence collaboration.